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Impression Guidelines and Appointments

Ear Impression appointments

We offer complimentary ear impressions to fulfill your 1of1/ACS order at one of our three locations within the United States.  If you’re located or will be in of these locations and available to stop by to get your ear impressions taken, please feel free to utilize our online booking tool or give us a call to schedule an appointment.

Tel : 646 559 5642

  • Ext 1 Sales
  • Ext 2 Status Updates, Accounts, and Repairs
  • Ext 3 NY Appointments
  • Ext 4 LA Appointments
  • Ext 5 Burlingame Appointments

Ear Impression Requirements:

Your audiologist will most likely know how to take good ear impressions, suitable for custom hearing protection and in-ear monitors. Just to be sure, please mention the following requirements and they’ll know exactly what you mean.

  • Foam otoblocks are preferred (cotton is okay)
  • Up to or beyond second bend in the ear canal – silicone material must reach the otoblock to form full canal detail
  • Full canal, concha and helix information on the impressions
  • Any bumps or holes in the impressions bigger than 2mm will not be accepted
  • 3D ear scans accepted

If you have any further queries please contact the ACS customer service desk on (646) 559 5642.

To learn the process of ear impressions, we recommend the following article –